Pragmatic

Conferencing

Pragmatic is a leading provider of integrated audio and web conferencing services to businesses today:

The Pragmatic product offering includes:

  • Reservationless audio conferencing
  • Integrated Web Conferencing
  • Audio Recording and Playback
  • Audio & Web Recording/Streaming
  • Operator-Assisted audio conferencing
  • Self-Serve Webcasting
  • Online real-time account provisioning
  • Online retail product rating
  • Various online reports
  • Customer Self Serve Web Site

Reliability

Pragmatic maintains an overall Conferencing System Uptime statistic of 99.99%. We have multiple points of presence in both Canada and the United States and our systems are located in TELCO grade co-location facilities. These facilities provide temperature and humidity control, cold water and glycol cooling, power from two different grids, UPS and generator backup, 24/7, manned security (including cameras) and multiple SONET rings.

Pragmatic provides voice conferencing services through two bridging systems from Polycom and Avaya that we have expanded to include:

  • Branding by dial in number
  • Single pass code or dual pass code entry
  • On board call recording and playback
  • Customizable IVR front end
  • Multiple language capability

The system has multiple layers of redundancy. Seven international facilities-based carriers provide connectivity. These providers have a point of presence in the same buildings allowing us to establish connectivity without a local loop. Our DS3 interconnections, multiplexed down to DS1’s, allow us to dial-up capacity on demand.

A more detailed explanation of our systems can be provided upon request. We know you will find Pragmatic the most reliable, simple to use and simple to sell system on the conferencing market today.